Refund Policy – Website Deft LLC
Introduction
At Website Deft LLC, we are committed to providing high-quality web design, development, logo design, and SEO services. Our refund policy ensures transparency and customer satisfaction while maintaining fair business practices.
1. Service Cancellation
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Before Work Begins: If you request a cancellation before any work has started, you will receive a full refund.
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After Work Has Started: If a project is already in progress, the refund amount will depend on the stage of completion:
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Less than 50% completed: Up to a 50% refund may be granted.
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More than 50% completed: No refund will be issued.
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2. Non-Refundable Services
Certain services are non-refundable once work has begun or has been delivered, including:
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Custom logo designs
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Website design and development (after final delivery)
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SEO services (due to ongoing nature and unpredictable results)
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Any digital downloads or assets provided
3. Revisions and Modifications
We offer unlimited revisions within the agreed project scope to ensure client satisfaction. If you need modifications, we encourage you to request them before final approval.
4. Refund Process
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To request a refund, please contact us through our Contact Page.
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Refunds will be processed within 7-10 business days after approval.
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If you have not received your refund within the specified period, please check with your bank or payment provider before reaching out to us.
5. Dispute Resolution
To prevent disputes and chargebacks, we request that clients first contact us with any concerns regarding their order. Filing a chargeback without prior communication may result in a ban from future services.
6. Subscription Services (If Applicable)
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If you cancel a subscription-based service, the cancellation will take effect at the end of the current billing cycle.
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No refunds will be issued for the unused portion of a prepaid subscription.
7. Changes to This Refund Policy
Website Deft LLC reserves the right to modify this refund policy at any time without prior notice. Any updates will be posted on this page.
8. Contact Information
For refund requests or questions, please reach out to us:
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Email: contact@websitedeft.com
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Contact Form: https://www.websitedeft.com/contact
By using our website and services, you agree to the terms outlined in this Privacy Policy.
Effective Date: 03/23/25